Our Guarantees
Free Shipping
We ship your Steve's all over Europe for free and with certified couriers to track the CO2 compensation.
Made Simple
Free and easy returns up to 15 days after receiving your Steve's.
Sustainability
For every Steve's purchased we offset the CO2 produced by supporting the best sustainability projects against climate change.
Q&A for shipping
All shipments in Italy and in the European Union are free as are returns.
Outside the EU, the shipping rate will be calculated automatically based on distance and customs duties.
The internally managed warehouse will process the order within 2 working days. Delivery times depend on the location:
- Italy: 2-4 working days
- European Union: 2-6 working days
- World: 4-10 working days
The return is easy and free within 15 days in original conditions. Inside our eCommerce, just enter the order number in the MyAccount section and make the return request.
Contact us at hello@stevesofficial.com or wa business number +39-3357720190 for any problem.
Of course. It is always possible to change your Steve's if the size is not perfectly fitting. You must request a return and exchange within 15 days of receiving the order, the return is completely free and we will replace your Steve's in the best possible way.
Returns are easy and intuitive within our ECOmmerce, just enter the order number in the MyAccount section and print the relevant label.
The return must include the Steve's and the Steel Box in their original version and not used in any way.